The short answer
FrostPoint AC Repair fixes air conditioners, furnaces, and heat pumps throughout Santa Clara County, from Palo Alto to San Martin. We diagnose the problem, explain your repair and replacement options, and help you understand how local Air District rules may affect a future replacement.
FrostPoint AC Repair is based in San Jose and handles heating and cooling repairs across Santa Clara County, from Palo Alto and Stanford in the north down to Morgan Hill and San Martin in the south. Your air conditioner might be blowing warm air in July, or your furnace might not light on a damp January morning. Either way, we find the cause, explain what we found in plain terms, and lay out your options before any work starts.
How the Valley's Climate Affects Your System
The Santa Clara Valley has a Mediterranean climate with dry summers and mild, damp winters. Inland and southern parts of the valley, such as Morgan Hill and San Martin, run noticeably hotter in summer than communities closer to the Bay.
That difference shows up in the problems we see. Air conditioners in hotter areas run for longer stretches, which puts more wear on capacitors, contactors, and condenser fan motors. In milder areas, a system may sit unused for weeks and then struggle on the first hot day. Heating demand is moderate across the county, but cool, damp mornings are often when ignition and airflow problems first show up.
Common Repairs We Handle
Most service calls start with one of a few symptoms. We test the system, identify the failed part or underlying cause, and tell you what it will take to fix it.
- AC running but not cooling, or blowing warm air
- Outdoor unit humming but the fan not spinning
- Furnace not igniting or shutting off too soon
- Heat pump stuck in one mode or icing up
- Weak airflow, uneven room temperatures, or frozen coils
- Thermostat problems and short cycling
- Water leaks near the indoor unit or furnace
Repair or Replace? What Local Rules Mean
Bay Area Air District appliance rules do not require you to replace working equipment. They apply only when an existing furnace or water heater fails or is replaced. So if your furnace can be repaired, you can keep using it.
When replacement does come up, timing matters. Under Rule 9-4, natural gas furnaces manufactured from 2029 must meet a zero-NOx emission standard. In practice, that points homeowners toward heat pumps for replacements after that date. For small water heaters, Rule 9-6 set a zero-NOx date of 2027, but the Air District Board is considering amendments in November 2026 that could delay it. Check the current rule before you plan a water heater replacement.
Incentives and Tax Credits
The federal Energy Efficient Home Improvement Credit (25C) covered qualifying heat pumps placed in service before December 31, 2025. It is not available for new installations after that date. Bay Area homeowners can still check BayREN and their local clean energy provider for current heat pump and electrification incentives. Amounts and availability change with each funding cycle, so we confirm the current offer before we mention it in a quote.
Communities We Serve in Santa Clara County
Our service area covers Campbell, Los Gatos, Monte Sereno, East Foothills, Santa Clara, Saratoga, Lexington Hills, Cupertino, Milpitas, Sunnyvale, Loyola, Los Altos, Mountain View, Morgan Hill, Los Altos Hills, Palo Alto, San Martin, and Stanford. If you're not sure whether we reach your street, contact us and ask.
Communities we serve here
- CampbellLocal service & repairs
- Los GatosLocal service & repairs
- Monte SerenoLocal service & repairs
- East FoothillsLocal service & repairs
- Santa ClaraLocal service & repairs
- SaratogaLocal service & repairs
- Lexington HillsLocal service & repairs
- CupertinoLocal service & repairs
- MilpitasLocal service & repairs
- SunnyvaleLocal service & repairs
- LoyolaLocal service & repairs
- Los AltosLocal service & repairs
- Mountain ViewLocal service & repairs
- Morgan HillLocal service & repairs
- Los Altos HillsLocal service & repairs
- Palo AltoLocal service & repairs
- San MartinLocal service & repairs
- StanfordLocal service & repairs
